CCNA 4 - Chapter 9

1 Which two statements describe factors that influence the layout of a proposal? (Choose two.)
#A specific proposal layout is followed when one is specified in the RFP.
#A designer chooses the layout if a written RFP does not specify an outline.

2 What two items are typically included in the executive summary of a proposal? (Choose two.)
#project scope summary
#emphasis on the benefits that meet the goals of the customer

3 Which proposal section describes the intended routing protocol, security mechanisms, and addressing for the planned network?
#logical design

4 Which occurrence would indicate a failure of the design phase?
#The new network capacity is inadequate to support required traffic.

5 A network installation team is assigned to replace all core switches in an existing data center. No other upgrades are planned. Which kind of installation is this?
#a phased installation

6 What service is provided Cisco standard warranty?
#replacement of defected hardware

7 An upgraded version of the Cisco IOS has been purchased. However, the CD arrived damaged. How will this loss be covered?
#a software warranty

8 A company informs the account manager that the installation of a new edge router at the customer remote branch location cannot be done at the scheduled time because of a large order that the branch office needs to complete. As a result, the end date of the
project must be adjusted to accommodate the additional time. What is the action should the account manager take?
#Adjust the timeline documentation to show the company how the delay will affect the project completion date.

9 NetworkingCompany completes the installation of a network upgrade for a retail customer. All of the onsite tests complete successfully and the customer IT staff approves the results of the tests. The manager of the retail store contacts NetworkingCompany to inform the company that the store will not pay for the upgrade until a recently purchased software
package is installed and tested on the network. Which two items that are contained in the proposal can the account manager refer to when discussing this issue with the store manager?(Choose two.)
#the project scope
#the terms and conditions

10 The operation of a new branch location network is delayed because a VPN cannot be configured and established between the branch location and the main office. It is determined that the router at the main office does not have enough memory and does not have the correct Cisco IOS version image to support the VPN features. To prevent this delay, this problem should have been identified and corrected during which part of the design project?
#the characterization of the existing network

11 The NetworkingCompany team is tasked to prepare an implementation schedule for a customer. It is determined that the new firewalls and wireless controllers that are specified in the design cannot be delivered and installed within the agreed upon time frame. The NetworkingCompany informs the customer of the problem. What two options can the NetworkingCompany team take to ensure the success of the project? (Choose two.)

#plan to add additional staff and resources to shorten the installation time after the new equipment is delivered
#renegotiate a new time frame with the customer to accommodate the delay

12 AAA Financial Services Company is performing implementation planning for a core switch upgrade. The company has 200 financial software programmers that work billable hours during the week. They have critical, scheduled money transfer transmissions that
occur at hourly intervals every night. There are two, two-hour long IT maintenance windows scheduled for software upgrades, one on Saturday and one on Sunday. The bank advertises online banking as available 24 hours on business days and 21 hours on the weekends. However, a network upgrade that is necessary to replace some switches is expected to take four hours. Because of rack constraints, this time includes three hours to remove the old switches before the ew switches can be installed and one hour to test the logical configuration. How should the implementation scheduling be handled
#Coordinate and publish an eight-hour downtime incorporating the Saturday window. This will allow four hours for installation and logical testing, one hour for troubleshooting and decision,
and three hours to roll back to the previous configuration if the new switching cannot pass the logical testing. Defer any software upgrades until the new network is proven to be working
correctly with the old software.

13 Included in a Bill of Materials (BOM) for a SOHO wired implementation is a Cisco 2811 router, Catalyst 2560 switch, four PCs, three laptops, and a networked printer. Wireless LAN capability will be implemented on this network. Which two equipment types must be added to the BOM to implement this request? (Choose two.)
#wireless NICs
#wireless access points

14 A customer has just taken delivery of a Cisco 2811 router and Catalyst 3560 switch. Included with the purchase is the SMARTnet Service. Which two resources are included with SMARTnet Service? (Choose two.)
#technical support from TAC
#maintenance releases for OS

15 A Cisco 1841 router has been purchased without an agreement for SMARTnet Service. What two items are guaranteed under the standard warranty? (Choose two.)
#replacement of defective physical media
#under normal use, replacement of defective hardware

16 Upon completion of a proposal, a network design team must sell their ideas to two key stakeholders. Who are these two stakeholders? (Choose two.)
#customers
#internal management

17 What are two important guidelines when creating a slide presentation for a meeting with a customer? (Choose two.)
#Use contrasting colors for background and text to aid visibility.
#Use bulleted text to lead the discussion.

18 In order to finalize a project proposal, an account manager of a networking company creates the terms and conditions section. What are two clauses that should be included in this section? (Choose two.)
#change order procedures
#problem resolution process

19 Which two items will a systems engineer include in an implementation plan? (Choose two.)
#references to design documents
#the steps to install and test the network

20 Which statement describes a phased installation into an existing network?
#A phased installation requires detailed planning in order to avoid disruption of user services.

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